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    Discover Student Loans
    Discover Student Loans

    Secure Account Login

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    Average Customer Rating

    Loan Processing

    For additional information or to confirm your processing setup, please contact us at 1-877-321-5018. Our School Services team is available 8:00 a.m. to 9:00 p.m. ET, Monday to Friday.

    With secure online access, you can certify loans, request loan reports, schedule disbursement dates, modify loan amounts, as well as change loan status and graduation dates.

    We support school preferences with a variety of processing options:

    Certification Methods

    • ELMNet
    • Great Lakes ScholarNet
    • iLink
    • SBS with Commonline 4
    • Online via our Web site
    • Fax

    Disbursement Methods

    • ELM NDN
    • Great Lakes CDS
    • EFT to your school's bank account
    • Paper check

    Customer Service

    Your School Relationship Manager and the School Services team are available to answer any questions you may have. Visit the Customer Service page for Borrower customer service.

    School Services

    Phone

    1-877-321-5018
    8:00 a.m. - 9:00 p.m. ET, Monday - Friday

    Special Delivery (FedEx, UPS, etc.)

    Discover Student Loans
    Customer Service
    5420 W 1730 S
    Salt Lake City, UT 84104

    Regular Mail

    Discover Student Loans
    Customer Service
    P.O. Box 30947
    Salt Lake City, UT 84130-0947

    Lender ID

    831312

    We believe that accountability, transparency and good decision making help support our business and serve our customers. If you have concerns relating to ethical or business conduct of any of our employees, we encourage you to contact us at 1-800-975-0432.


    2019 Disbursement Holidays

    Holiday

    Observed

    New Years 2019

    Tuesday, January 1

    Martin Luther King Jr. Day

    Monday, January 21

    Washingtons Birthday

    Monday, Feb 18

    Memorial Day

    Monday, May 27

    Independence Day

    Thursday, July 4

    Labor Day

    Monday, September 2

    Columbus Day

    Monday, October 14

    Veterans Day Holiday

    Monday, November 11

    Thanksgiving

    Thursday, November 28

    Christmas

    Wednesday, December 25

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